Jane's mum wanted her phone disconnected,

But in her dad's name the phone was connected.

Her dad according to customer service would have to sort it out,

But Jane's dad had been dead for 20 years,it would not to come about.

"But "said Jane ,"If we stop paying the bill  it will bring it all to an end."

"Yes "said customer service,"but a customer liability notice to your dad we would send."