Training pack course 1.4
Crucial Conversations
A learning tool
That will give
You the skills
To prepare for
High-stake situations
With a proven technique
Transform anger
And hurt feelings
Into powerful
Dialogue
Make it safe
To talk about
Almost anything
Be persuasive,
Not abrasive
Master robust
Language
To manage expectations
Resonate with your stakeholders
And harness the power
Of blue sky thinking
With better transparency
And game changing
Actions
This is the art of the crucial
Communication.