I'm afraid it's policy sir
that we only give out bags for the sandwiches.
We cannot give them out for fresh meat
We cannot give them out for fish
We cannot give them out for the desserts.
I understand that the package may split
I understand it may go everywhere
but sir
I'm afraid it's policy.


Policy sir, does not allow me to remove that
you'll have to pay.
I know that it's only thirty seconds over
I appreciate that it was an emergency
and yes
I wouldn't like it if it were me
but sir
rules are rules
where would we be without them?
I'm afraid it's policy.


Yes, it is policy to send you through
to that department
to this department
it's all designed to help
and I'm sorry for the wait
we are very busy at the moment
it might not be as personal as you'd like, but
I'm afraid it's policy.


No need to get aggitated
No need to raise your voice
No need to issue threats
as I've previously explained
It's just policy.