It all happens there/work in a call centre job/go do what you want

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Reasons
He worked in many BPO call centres and was considered a tenured agent
Meaning he knew what he was doing and could be trusted not to fuck up
Not all tenured reps were so trustable or blemish free some really screwed up
Getting caught having sex in the security office with the guard watching the CCTV
Spotted raiding the biscuit cabinet that belonged to one of the vendors
Attempting to ...

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Things Change

Because a rep in the BPO becomes a supervisor then manager

This doesn’t give them the right to belittle other support and reps

Especially bullying and using bad words or snide comments

This upsets agents and makes them feel bad and perform worse

Plus it alienates them from the support and makes them look bad

In front of the entire team and often call centre which is...

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